Objective: Understand how shifting your language can transform conflict into collaboration.
Why Collaborative Language Matters:
Using “we,” “our,” and “us” statements shifts the focus from blame to partnership, emphasizing teamwork in finding solutions.
Examples of Collaborative Statements:
- Instead of: “You need to fix this.”
Say: “How can we address this together?” - Instead of: “This is your fault.”
Say: “Let’s figure out how we can prevent this from happening again.”
Key Takeaway: Collaborative language builds trust, reduces defensiveness, and creates a solution-oriented mindset.